Security

ionHealthcare® chose to host our proprietary web based application on Microsoft Azure (MS Azure) for its excellent security. All client data gets the same security as that of GE Healthcare, 3M, Rolls Royce and more than 1000 other MS Azure healthcare clients in the US alone.

ionHealthcare® hosts its solution on a platform that includes the highest levels of security and privacy standards. ionHealthcare® takes security very seriously. Our application is hosted on Microsoft Azure’s secure data center with controlled network access and communications. Our ionHealthcare® IT support teams have vast experience working with various healthcare organizations both large and small specializing in the delivery of care through Medicare, Medicaid, and Commercial to include ACA. We also work closely with various physician organizations from private offices to ACO’s. We are thus, able to ensure data privacy and maintain our customers service line agreements around this security.

Emphasis on security


  • Secure application development following OWASP guidelines
  • Regular network penetration testing, vulnerability and application security scans
  • Intrusion Detection System
  • Yearly a company-wide “Security Assessment” for HIPAA Privacy and Security

MS Azure secure datacenter


  • MS Azure Datacenter is SOC 1/SSAE16 and SOC 2/AT Section 101 and ISAE 3402 standards compliant
  • LRS [locally redundant storage] and GRS [geo-redundant storage]
  • Multi-tenant environment with Transparent Data Encryption (TDE)
  • Secured data archival using Azure Blob storage
  • Encrypted backups
  • Certificates and documents from MS Azure may be accessed here

Data Access


  • Data accessed only by Employees screened against OIG/SAM databases
  • Controlled user account application access using encrypted point to point VPN
  • Role-based permissions(RBAC)
  • Multi-factor authentication with text or email
  • Full Audit trail

Controlled network communication


  • Data transfer between customer and ionHealthcare® using Secure File Transfer Protocol
  • Data is encrypted using 256-bit AES encryption( AES-256), one of the strongest block ciphers